Returns & Exchanges
At Windyridge, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for items in their original condition. If your selection isn't the perfect fit for your space, our streamlined process ensures a stress-free exchange or refund.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original Windyridge packaging to ensure they remain protected during transit and include all hardware or manuals.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, ensuring no previous shipping marks are visible.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
